FAQ

Our most frequently asked questions

See below

Frequently Asked Questions

Once you have chosen your preferred package you will be directed to our simple listing wizard which will take you through the steps to creating your full-page listing.  

It only takes about 10 minutes to create your listing; all you need is your essential information to get up and running.

You can preview your listing anytime in the wizard and before any final submission and approval by us. That’s all there is to it.  Not sure what to choose or need some help, contact us for advice and we can guide you through the process.

It’s our goal to have your listing up and live within 48 hours of submission.  After submission, your listing will be checked and approved by us to ensure it meets our standards as defined in our terms and conditions.  

All listings are for a one year period and are not renewed automatically.  We will contact customers close to the end of their subscription giving the option to re-list or upgrade. 

Our platinum listings have the option to add a Facebook messenger button, connecting straight to your Facebook messenger. Simply paste your I.D into the space provided on your listing, see how to do this below.

To find your Messenger username and link:

  1. From Chats, tap your profile picture in the top left corner.
  2. Beneath your name, tap Username to edit your username or share it as a link.
  3. It should look like this  m.me/MillionConncetionNetwork replacing our name with your username, do not include the m.me when adding to your listing.
 

In these early stages, we are aiming to identify a few charities that we both want to work with and support, as well as donate part of your listing fees too.  Over the forthcoming month’s we will be trailing ways for you to choose / vote for where our charitable pot of money goes. 

We know how hard it is to be seen and advertise on line with so many conflicting views, that’s why we are offering simple and effective solutions, based on our marketing experience.   You are in charge of creating content for shoutout / mentions, but we use our expertise to get them out there on social media, so they are not just coming from you as a business.  This gives greater exposure and better optimisation for your message – all of which support your SEO and online presence. 

Our basic and pro subscriptions can be upgraded to the platinum subscription from within your account at any time.

Toggle Content

The platinum package gives you full access to all listing features with some free things too (like adding jobs, events and offers), whereas our basic and pro gives limited access.  In addition, the platinum package gives you more shout/mention activity compared to our pro package.  Compare the packages easily here.

Our listings (platinum and pro only) allow you to add your social media links to your listing page, this creates greater social proof when someone shares your site to social media, it also allows for extra link-backs, all of which go towards helping with your SEO.

With Platinum you also get to display your Twitter and Instagram feed, all increasing your online search presence and helping you be found online. 

For Platinum listings you also get the added advantage of Facebook messenger button linking to your messenger, Making conversations apart of your marketing strategy.

Platinum listings give you the ability to connect your Facebook messenger.

How messenger can help your business.
Among people surveyed who message businesses, the majority say that being able to message a business helps them feel more confident about the brand.Making conversations apart of your marketing strategy with an audience of over 1.3 billion on messenger, you can drive engagement where your customers are chatting.

Acquire customers.

Messenger helps you to simplify customer acquisition by providing a direct, conversational way for people to take action where they already spend their time.

Enable transactions.

Building a presence on Messenger allows people to browse your products and services, and purchase them directly in the conversation.

Drive awareness.

Building an experience on Messenger can help get your business, product or service in front of more people. Whether you’re launching a new product or driving awareness, conversation creates a meaningful connection with your business.

Show customers that you care.

Integrating Messenger into a customer service strategy allows customers to communicate with your business on their terms. No more waiting on hold or keeping website windows open. And the conversation stays in Messenger, an easily accessible spot for questions and re-engagement.

Shout-out and mentions are the easy way to advertise, HOWEVER, rather than you doing it and sending content direct from your website, or social media feeds we do it for you.  This improves your reach, SEO and visibility online and is an extremely effective way to advertise. 

With the professional and platinum packages MCN will send out and market your content strategically across our social media platforms.  Your responsible for writing the content, but we are on hand to help and advise and we have great guidance documents and content on our blogs to help you.

A business listing can be cancelled at anytime, however, a refund for any remaining time within the subscription period will not be applicable as per our terms and conditions. 

The aim of Million Connection Network is to bring businesses and charities together to make a difference.  We are not just about marketing or listings!  When you sign up as a business, a proportion of your listing fee will go into our ‘monthly’ charitable pot.  Once a month, we’ll then either run a vote or make a direct decision to donate that money to a worthwhile cause.  We’ll be working on showcasing who we help as MCN builds in numbers via our regular blog posts. 

You are free to edit your listing at any time throughout your subscription period, so if you want to add extra information or change something you can do so by logging into your account.  You can also upgrade anytime, just contact us. 

You know your business the best, and you know what you want to achieve from marketing your business, so we ask that you create the content you want to get out on social media.  We have designed guidance and documents to help you along the way and we are always on hand to give advice.   Your business is unique and we want to support you getting more exposure online;  we’ll leverage our expertise and knowledge to get you advertised and marketed across our social media platforms.